Frequent Questions


Investore is the first digital platform in Mexico that allows you to identify the best Investment Professionals to invest using their investment portfolios.

Because we identify the very best of the investments field and placed them in one place, so that way, investing in the investment porfolios of these investment professionals, you can get higher returns and control your money quickly and easily, since we assure you that your money is invested according to the portfolios you have selected.

It's very easy: go to the Investment Portfolios and use the filters in your favor. Choose the investment objective you want, which will determine the suggested term and risk of the portfolio (longer term, more risk, but also more return). Once you have found the most attractive one, click on "View Details" to learn more about it and add it to your portfolio.

To open your account with us you must sign up or log in and go to "Your Profile", where you will need to complete your information, upload your official documents and that's it. Then you must add portfolios to your portfolio to invest in them (we will open a contract for each portfolio you choose).

Investore do not receive your money; you must make the deposit at the authorized broker. It is very important that when making your deposit you enter the reference number that we indicate, since each portfolio has a different reference number. This way we can automatically identify the strategy you chose and we can invest your money in it.

To know the accounts and deposit your money, enter with your access data to the portal, go to the "My Portfolio" section, select the portfolio with which you wish to invest, click on "Deposit" and follow the instructions.

Please consider that all deposits after the opening of your contract, must be at least 2,000 pesos.

An investment portfolio is generated by an Investment Professional. It consists of several ETF's of one or more operators. When an Expert creates an investment portfolio, he must indicate the investment objective that the portfolio will have throughout the it's life. This objective indicates the minimum and maximum percentage that it will have in variable income and it is essential that you know that the Investment Professional can never modify it.

All porfolios have a profit commission of 20% on your earnings. This commission is charged with your investment and is due to the expert account directly on a monthly basis.

The last, but not least, is the commission per operation. This is 0.10% on the amount of each operation.

The returns of the porfolios can not be guaranteed, since they indicate the behavior they have had in the past. Keep in mind that the more percentage of variable income the portfolio has, you will be able to obtain greater capital gains and losses; that is why in each strategy, depending on your investment objective, we suggest you respect the Investment Horizon (recommended period to keep your money invested).

The minimum investment per portfolio is 500 USD.

Investore will present you, in real time, your balance and return of each of the portfolios where you have invested your money. You will be able to know easily and quickly the performance of your investments for each portfolio. Enter with your access data to the portal and go to the "My Portfolio" section to review this information.

You can request withdrawals twice a month. You should only take into account the time that your resources will be available once you request the withdrawal. To request a withdrawal, enter with your access data to the portal and go to the "My Portfolio" section. Then identify the portfolio where you want to withdraw your money, click on "Withdraw" and follow the instructions.

You can change portfolio when you decide, you only have to comply with the Liquidity indicated in each one. To change portfolio, you must click on the "Change" button in the strategy you want to change and follow the instructions. Please take into account that all the money that is invested in that strategy will be transferred to the new one, since we can not make partial changes.

Even if there is no fixed term, we recommend you to keep your investment at least during the first 6 months, since the portfolios are designed to keep your money for a minimum period of 1 year (in the Conservative objective). This way, your money will generate more money. It is very important that, before investing, you have very clear objectives.

Your money is invested in mutual funds that can be debt or equity (depending on the portfolio you choose). We do not invest your money directly in stocks or in any other financial instrument.

An Investment Objective is the way we classify all the portfolios that indicate the minimum and maximum percentage that your strategy will have in equities. Please keep in mind that the more equity your portfolio possesses, the higher returns you could obtain and you will be advised to invest for a longer time, but it will have greater risk and volatility.

The return is the percentage of capital gain or capital loss that an investment can generate over a period of time. All returns are past and can not be guaranteed in the future, as they depend on the conditions of the financial markets. Invests with Investment Professionals calculates the returns of all the portfolios that the Experts have generated. Keep in mind that you must subtract the commission charged by the Expert to calculate your net return.

The investment horizon indicates the time that we recommend you to keep your resources invested so that you can obtain good returns. The more percentage of variable income your portfolio has, the greater the time that you will be suggested to invest in that strategy.

The liquidity tells you the time in which you will have your resources available in your account after you have requested a withdrawal. Please keep in mind that they are posted on business days and that you must request your operation before 12 p.m.

All investment funds are assigned a classification from the moment they are created, which is determined by the Fund Operator that manages the funds. In each portfolio we show you the different classifications of the investment funds included in your proposal have so that you can know more in detail where your money is invested.

It is the financial institution that manages the investment funds contained in each of the portfolios that the Investment Professionals generate.

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Tel. (212) 904-0003 (USA)

info@investore.io

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Investore Inc.
195 Montague Street
14th Floor, Brooklyn
Lunes a viernes de 9:00 a 18:00 hrs